Shipping policy

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Once your order is processed, delivery typically takes:

  • Local orders (within Pakistan): 2–5 business days

  • International orders (if applicable): 7–14 business days

Delivery times may vary depending on your location, courier service, and external factors such as weather or customs delays.

Shipping Charges

  • Standard Shipping: A flat rate of PKR 200 applies.

  • Free Shipping: Available on orders above PKR 2500.

  • Shipping charges are displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this number to track your order through our courier partner’s website.

Address Accuracy

Please ensure that your shipping address and contact details are correct at the time of checkout. We are not responsible for delays or failed deliveries due to incorrect or incomplete address information.

Delays & Exceptions

In rare cases, delivery may be delayed due to unforeseen circumstances (e.g., courier delays, weather conditions, or public holidays). We appreciate your patience during such times.

Damaged or Lost Packages

If your package arrives damaged or does not arrive at all, please contact our Customer Support at +92 331 0003099 within 48 hours of delivery (or expected delivery) so we can assist you in resolving the issue.

Contact Us

For any shipping-related queries, please reach out to us at:
📧 Email: aljanatdigital@gmail.com
📞 Phone/WhatsApp: +92 331 0003099